Privacy Policy - Harrington Bookshop<\/title>\r\n <style>\r\n .hb-privacy-container {\r\n max-width: 900px;\r\n margin: 0 auto;\r\n padding: 40px 20px;\r\n font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;\r\n line-height: 1.6;\r\n color: #333;\r\n background: #fff;\r\n }\r\n .hb-privacy-header {\r\n text-align: center;\r\n margin-bottom: 50px;\r\n padding-bottom: 30px;\r\n border-bottom: 3px solid #2c5aa0;\r\n }\r\n .hb-privacy-title {\r\n font-size: 2.5rem;\r\n font-weight: 700;\r\n color: #2c5aa0;\r\n margin: 0 0 10px 0;\r\n text-transform: uppercase;\r\n letter-spacing: 1px;\r\n }\r\n .hb-privacy-subtitle {\r\n font-size: 1.1rem;\r\n color: #666;\r\n margin: 0;\r\n font-weight: 400;\r\n }\r\n .hb-privacy-effective {\r\n font-size: 0.95rem;\r\n color: #888;\r\n margin-top: 10px;\r\n }\r\n .hb-privacy-section {\r\n margin-bottom: 45px;\r\n }\r\n .hb-privacy-section-title {\r\n font-size: 1.4rem;\r\n font-weight: 600;\r\n color: #2c5aa0;\r\n margin: 0 0 20px 0;\r\n padding: 15px 0;\r\n border-bottom: 2px solid #e9ecef;\r\n text-transform: uppercase;\r\n letter-spacing: 0.5px;\r\n }\r\n .hb-privacy-subsection {\r\n margin-bottom: 25px;\r\n }\r\n .hb-privacy-subsection-title {\r\n font-size: 1.05rem;\r\n font-weight: 600;\r\n color: #495057;\r\n margin: 0 0 12px 0;\r\n }\r\n .hb-privacy-text {\r\n margin-bottom: 15px;\r\n text-align: justify;\r\n font-size: 0.95rem;\r\n }\r\n .hb-privacy-highlight {\r\n background-color: #f8f9fa;\r\n padding: 20px;\r\n border-left: 4px solid #2c5aa0;\r\n margin: 20px 0;\r\n border-radius: 0 6px 6px 0;\r\n }\r\n .hb-privacy-info {\r\n background-color: #cce7ff;\r\n border: 1px solid #99d6ff;\r\n border-left: 4px solid #0066cc;\r\n padding: 15px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 20px 0;\r\n }\r\n .hb-privacy-warning {\r\n background-color: #fff3cd;\r\n border: 1px solid #ffeaa7;\r\n border-left: 4px solid #ffc107;\r\n padding: 15px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 20px 0;\r\n }\r\n .hb-privacy-important {\r\n background-color: #f8d7da;\r\n border: 1px solid #f5c6cb;\r\n border-left: 4px solid #dc3545;\r\n padding: 15px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 20px 0;\r\n }\r\n .hb-privacy-list {\r\n margin: 15px 0;\r\n padding-left: 0;\r\n list-style: none;\r\n }\r\n .hb-privacy-list-item {\r\n margin: 8px 0;\r\n padding-left: 25px;\r\n position: relative;\r\n }\r\n .hb-privacy-list-item::before {\r\n content: \"\u2022\";\r\n color: #2c5aa0;\r\n font-weight: bold;\r\n position: absolute;\r\n left: 0;\r\n top: 0;\r\n }\r\n .hb-privacy-classification {\r\n background-color: #e8f5e8;\r\n padding: 15px 20px;\r\n border-radius: 6px;\r\n margin: 15px 0;\r\n border: 1px solid #c3e6c3;\r\n }\r\n .hb-privacy-classification-item {\r\n margin: 8px 0;\r\n padding-left: 25px;\r\n position: relative;\r\n font-weight: 500;\r\n }\r\n .hb-privacy-classification-item::before {\r\n content: \"\u2713\";\r\n color: #28a745;\r\n font-weight: bold;\r\n position: absolute;\r\n left: 0;\r\n top: 0;\r\n }\r\n .hb-privacy-rights-box {\r\n background-color: #f3e5f5;\r\n border: 1px solid #e1bee7;\r\n border-left: 4px solid #9c27b0;\r\n padding: 20px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 20px 0;\r\n }\r\n .hb-privacy-security-box {\r\n background-color: #e3f2fd;\r\n border: 1px solid #bbdefb;\r\n border-left: 4px solid #2196f3;\r\n padding: 20px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 20px 0;\r\n }\r\n .hb-privacy-contact-box {\r\n background-color: #e8f5e8;\r\n border: 1px solid #c8e6c8;\r\n border-left: 4px solid #4caf50;\r\n padding: 25px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 30px 0;\r\n }\r\n .hb-privacy-contact-title {\r\n font-weight: 600;\r\n color: #2e7d32;\r\n margin-bottom: 15px;\r\n font-size: 1.1rem;\r\n }\r\n .hb-privacy-company-info {\r\n background-color: #f8f9fa;\r\n padding: 30px;\r\n border-radius: 8px;\r\n margin-top: 50px;\r\n text-align: center;\r\n border: 1px solid #e9ecef;\r\n }\r\n .hb-privacy-company-name {\r\n font-size: 1.3rem;\r\n font-weight: 700;\r\n color: #2c5aa0;\r\n margin-bottom: 15px;\r\n }\r\n .hb-privacy-company-details {\r\n font-size: 0.9rem;\r\n color: #666;\r\n line-height: 1.5;\r\n }\r\n .hb-privacy-bold {\r\n font-weight: 600;\r\n color: #2c5aa0;\r\n }\r\n .hb-privacy-copyright {\r\n text-align: center;\r\n margin-top: 40px;\r\n padding: 20px;\r\n background-color: #e9ecef;\r\n border-radius: 6px;\r\n font-size: 0.9rem;\r\n color: #6c757d;\r\n }\r\n @media (max-width: 768px) {\r\n .hb-privacy-container { padding: 20px 15px; }\r\n .hb-privacy-title { font-size: 2rem; }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n <div class=\"hb-privacy-container\">\r\n <div class=\"hb-privacy-header\">\r\n <h1 class=\"hb-privacy-title\">Privacy Policy<\/h1>\r\n <p class=\"hb-privacy-subtitle\">Comprehensive Data Protection and Privacy Guidelines<\/p>\r\n <p class=\"hb-privacy-effective\">Company No: 202501013611 \/ 1615025-A<br>Effective Date: 10th October 2025<\/p>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">1. Introduction<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">1.1 Scope and Application<\/h3>\r\n <p class=\"hb-privacy-text\">This Privacy Policy details the practices of <span class=\"hb-privacy-bold\">HARRINGTON BOOKSHOP SDN. BHD.<\/span>, its affiliates, and related corporate bodies (\"Harrington Bookshop,\" \"we,\" \"us,\" or \"our\") concerning the collection, usage, disclosure, retention, and protection of <span class=\"hb-privacy-bold\">Personal Data<\/span>. This document applies universally to all individuals (\"you\" or \"Customer\") who engage with our services, whether through our official Website www.harringtonbookshop.com, authorized third-party marketplaces (including Shopee, Lazada, and TikTok Shop), or via direct correspondence.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">1.2 Regulatory Compliance<\/h3>\r\n <p class=\"hb-privacy-text\">We are committed to complying with the <span class=\"hb-privacy-bold\">Personal Data Protection Act 2010 (PDPA Malaysia)<\/span> and the <span class=\"hb-privacy-bold\">Personal Data Protection Act 2012 (PDPA Singapore)<\/span>, together with any subsidiary regulations, standards, and guidelines issued by the respective data-protection authorities.<\/p>\r\n <p class=\"hb-privacy-text\">This Policy also anticipates alignment with comparable data-protection frameworks in other <span class=\"hb-privacy-bold\">Southeast Asian jurisdictions<\/span> where we may later operate or deliver goods.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">1.3 Informed Consent<\/h3>\r\n <p class=\"hb-privacy-text\">By accessing or transacting with Harrington Bookshop, you acknowledge and confirm that you have been notified of, and you provide your informed, explicit, and unambiguous consent to, the Processing of your Personal Data as set forth herein.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">2. Definition and Classification of Personal Data<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">2.1 Definition of Personal Data<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">Personal Data<\/span> is defined as any information that relates directly or indirectly to an individual, from which the identity of the individual is apparent or can be reasonably and directly ascertained. This includes, but is not limited to, data capable of being processed electronically and retained in our records.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">2.2 Data Classification Categories<\/h3>\r\n <p class=\"hb-privacy-text\">We classify Personal Data into specific categories to ensure proper handling:<\/p>\r\n <div class=\"hb-privacy-classification\">\r\n <div class=\"hb-privacy-classification-item\"><span class=\"hb-privacy-bold\">(a) Identity Data<\/span> (name, NRIC\/passport, date of birth)<\/div>\r\n <div class=\"hb-privacy-classification-item\"><span class=\"hb-privacy-bold\">(b) Contact Data<\/span> (physical address, email, phone number)<\/div>\r\n <div class=\"hb-privacy-classification-item\"><span class=\"hb-privacy-bold\">(c) Transactional Data<\/span> (purchase details, payment receipts, bank details)<\/div>\r\n <div class=\"hb-privacy-classification-item\"><span class=\"hb-privacy-bold\">(d) Technical and Usage Data<\/span> (IP addresses, browsing activity, device information)<\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"hb-privacy-warning\">\r\n <h3 class=\"hb-privacy-subsection-title\">2.3 Sensitive Personal Data<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">Sensitive Personal Data<\/span>, which includes information regarding an individual's physical or mental health, political opinions, religious beliefs, or commission of offenses, is not routinely collected by us. If such data is ever required, we will seek separate, specific, and explicit consent for its Processing.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">2.4 Technical and Behavioural Data<\/h3>\r\n <p class=\"hb-privacy-text\">We may also collect limited technical and behavioural data (such as device type, IP address, and browsing interactions) through cookies or analytics tools, solely to improve our Website's functionality and user experience.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">3. Detailed Mechanism of Data Collection<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">3.1 Data Provided Directly by You<\/h3>\r\n <p class=\"hb-privacy-text\">We collect data when you actively and voluntarily engage with our platforms. This includes, but is not limited to, when you:<\/p>\r\n <ul class=\"hb-privacy-list\">\r\n <li class=\"hb-privacy-list-item\">(a) Register an account on our Website;<\/li>\r\n <li class=\"hb-privacy-list-item\">(b) Place an order for new or refurbished electronic devices;<\/li>\r\n <li class=\"hb-privacy-list-item\">(c) Subscribe to our newsletter or promotional mailing lists;<\/li>\r\n <li class=\"hb-privacy-list-item\">(d) Complete online forms for customer support, warranty claims, or product reviews; or<\/li>\r\n <li class=\"hb-privacy-list-item\">(e) Communicate with us via email, telephone, or social media messaging.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">3.2 Data Collected Automatically<\/h3>\r\n <p class=\"hb-privacy-text\">As you interact with our Website, we automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns. This data is collected using server logs, <span class=\"hb-privacy-bold\">Cookies<\/span>, and other tracking mechanisms, which helps us secure and improve the platform.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">3.3 Data from Third-Party Sources<\/h3>\r\n <p class=\"hb-privacy-text\">We receive limited Personal Data from third-party marketplace platforms such as Shopee, Lazada, and TikTok Shop, as well as payment processors (e.g., Razorpay) and analytics or logistics partners. Only the data strictly necessary to fulfil your transaction\u2014typically your name, contact details, delivery address, and transaction reference\u2014is imported to our systems. These marketplaces remain independent data controllers for information they collect directly from you; their privacy practices are governed by their own published policies.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">3A. Legal Basis and Consent<\/h3>\r\n <p class=\"hb-privacy-text\">By using our Website, placing an order, or subscribing to our newsletter, you consent to the collection and processing of your Personal Data as described herein. Where consent is required for marketing communications, you may withdraw it at any time by emailing harringtonbookshop@gmail.com or using the unsubscribe link provided in our emails.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">4. Legal Basis and Specific Purposes for Processing<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">4.1 Legal Bases for Processing<\/h3>\r\n <p class=\"hb-privacy-text\">Our Processing of Personal Data is underpinned by legitimate legal bases as required by the PDPA:<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-highlight\">\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(a) Consent:<\/span> Your explicit agreement to specific processing activities, particularly marketing;<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(b) Contractual Necessity:<\/span> Processing essential for the performance of a contract of sale with you (e.g., delivery);<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(c) Legal Obligation:<\/span> Processing required to comply with Malaysian laws (e.g., tax documentation); and<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(d) Legitimate Interests:<\/span> Processing required to safeguard our business interests (e.g., fraud prevention, business analysis).<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">4.2 Specific Purposes for Processing<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Order and Logistics Management:<\/span> Essential for processing your purchase, validating payment, packaging, generating shipping labels, and tracking product delivery.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Post-Sale Services:<\/span> Managing the lifecycle of your product, including honoring the <span class=\"hb-privacy-bold\">3-month limited warranty<\/span> for refurbished items and processing returns or refunds under our stated Policies.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 System Integrity and Security:<\/span> Monitoring Website traffic, identifying security vulnerabilities, and protecting against cyber threats or fraudulent activities.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Financial Reporting:<\/span> Maintaining comprehensive business, accounting, and tax records as required by the Companies Act 2016 and tax regulations.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">5. Data Integrity and The Principle of Minimisation<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">5.1 Data Accuracy Standards<\/h3>\r\n <p class=\"hb-privacy-text\">We implement all reasonable practical steps to ensure that the Personal Data we hold is accurate, complete, not misleading, and up-to-date, particularly before it is used for decision-making purposes or disclosed to a third party.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">5.2 Data Minimisation Principle<\/h3>\r\n <p class=\"hb-privacy-text\">In accordance with the principle of data minimisation, we limit the collection of Personal Data to only that which is strictly necessary and relevant for the defined purposes stated in Section 4. We do not engage in the collection of excessive or irrelevant data.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">5.3 Customer Data Responsibility<\/h3>\r\n <p class=\"hb-privacy-text\">You bear the primary responsibility for ensuring that any data you directly provide to us (e.g., during account registration or checkout) is accurate and complete, and you must promptly inform us of any changes to your Contact Data or Identity Data.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-important\">\r\n <h3 class=\"hb-privacy-subsection-title\">5.4 Customer Liability and Indemnity<\/h3>\r\n <p class=\"hb-privacy-text\">You are responsible for ensuring that all Personal Data provided to the Company is accurate and up to date. The Company shall not be liable for any loss arising from incorrect or unauthorized information supplied by you. You agree to indemnify and hold the Company harmless from any claims resulting from such misuse.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">6. Retention of Personal Data<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">6.1 Retention Duration Principle<\/h3>\r\n <p class=\"hb-privacy-text\">We will only retain your Personal Data for the duration necessary to fulfill the stated purposes of collection, or as mandated by statutory, legal, or regulatory requirements in Malaysia.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">6.2 Retention Criteria<\/h3>\r\n <p class=\"hb-privacy-text\">The length of the retention period is determined by several factors, including:<\/p>\r\n <ul class=\"hb-privacy-list\">\r\n <li class=\"hb-privacy-list-item\">(a) The duration of our contractual relationship with you;<\/li>\r\n <li class=\"hb-privacy-list-item\">(b) The existence of ongoing legal or warranty claims;<\/li>\r\n <li class=\"hb-privacy-list-item\">(c) Mandatory record-keeping periods prescribed by tax or consumer protection laws; and<\/li>\r\n <li class=\"hb-privacy-list-item\">(d) The necessity of the data for effective fraud detection.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">6.3 Secure Deletion Process<\/h3>\r\n <p class=\"hb-privacy-text\">Once the retention period expires, we are committed to promptly and securely deleting, destroying, or anonymizing the Personal Data to prevent any further identification or unauthorized use.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">6.4 Specific Retention Timeline<\/h3>\r\n <p class=\"hb-privacy-text\">We retain customer records for up to <span class=\"hb-privacy-bold\">seven (7) years<\/span> from the last transaction date or as required by accounting, taxation, or warranty obligations. Thereafter, data will be anonymized or securely deleted.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">7. Disclosure to Third Parties<\/h2>\r\n <div class=\"hb-privacy-highlight\">\r\n <p class=\"hb-privacy-text\">We may disclose Personal Data only to trusted partners essential to the sale, payment, or delivery of products. Each partner is bound by written terms ensuring PDPA-equivalent protection.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">7.1 Disclosure Guarantee<\/h3>\r\n <p class=\"hb-privacy-text\">We guarantee that your Personal Data will only be disclosed to third parties under explicit conditions that strictly adhere to the PDPA, and primarily for the efficient performance of the contract of sale.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">7.2 Categories of Third-Party Disclosure<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Logistics and Shipping Agents:<\/span> To courier and postal services for the execution of delivery.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 External Data Processors:<\/span> Cloud storage providers, IT maintenance contractors, and customer relationship management (CRM) software providers who process data strictly on our instructions.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Financial and Payment Institutions:<\/span> Banks, credit card companies, and payment gateways (e.g., Razorpay) for transaction authorization, processing, and anti-money laundering compliance.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Auditors and Legal Consultants:<\/span> To professional services firms for the purposes of statutory audit, due diligence, or obtaining legal advice.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">7.3 Third-Party Service Provider Obligations<\/h3>\r\n <p class=\"hb-privacy-text\">We require all third-party service providers to respect the security of your Personal Data and to treat it in accordance with the law, forbidding them from using your Personal Data for their own independent purposes.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-warning\">\r\n <h3 class=\"hb-privacy-subsection-title\">7.4 Third-Party Platform Limitations<\/h3>\r\n <p class=\"hb-privacy-text\">While we verify PDPA compliance, the Company is not responsible for data breaches or security incidents occurring on third-party platforms outside our control.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">8. Cross-Border Data Transfer Protocol<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">8.1 Primary Storage Location<\/h3>\r\n <p class=\"hb-privacy-text\">As a Malaysian company, we prioritize the storage and Processing of Personal Data within Malaysia.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">8.2 Regional Transfer Conditions<\/h3>\r\n <p class=\"hb-privacy-text\">Because we operate in both Malaysia and Singapore and may expand regionally, your Personal Data may be transferred across borders within Southeast Asia for order fulfilment, hosting, or customer-service purposes.<\/p>\r\n <p class=\"hb-privacy-text\">Transfers will occur only where (a) the receiving country has data-protection laws substantially similar to Malaysia's or Singapore's PDPA; or (b) appropriate contractual safeguards are in place; or (c) you have expressly consented to the transfer.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">8.3 Transfer Examples and Safeguards<\/h3>\r\n <p class=\"hb-privacy-text\">Examples include storage on regional cloud servers and logistics data shared with shipping agents operating in Singapore, Thailand, or Indonesia. All such transfers are handled under strict confidentiality and security protocols.<\/p>\r\n <p class=\"hb-privacy-text\">Where such a cross-border transfer occurs, Harrington Bookshop undertakes to implement appropriate safeguards, such as contractual clauses, to ensure the continued protection and integrity of the Personal Data post-transfer.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">8.4 PDPA Compliance Standards<\/h3>\r\n <p class=\"hb-privacy-text\">All cross-border data transfers are conducted in compliance with Section 129(1) of the PDPA 2010 and equivalent safeguards under Singapore's PDPA to ensure comparable levels of protection.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">9. Data Subject Rights: Access and Correction<\/h2>\r\n <div class=\"hb-privacy-rights-box\">\r\n <h3 class=\"hb-privacy-subsection-title\">9.1 Right to Access<\/h3>\r\n <p class=\"hb-privacy-text\">You are entitled to request confirmation from us as to whether your Personal Data is being Processed and, if so, to gain access to that data, subject to any prescribed fees under the PDPA.<\/p>\r\n <h3 class=\"hb-privacy-subsection-title\">9.2 Right to Correction<\/h3>\r\n <p class=\"hb-privacy-text\">You have the right to require us to correct any Personal Data that is inaccurate, incomplete, or misleading. This right is critical to maintaining data integrity (Section 5).<\/p>\r\n <h3 class=\"hb-privacy-subsection-title\">9.3 Circumstances for Request Refusal<\/h3>\r\n <p class=\"hb-privacy-text\">We may refuse to comply with an access or correction request under specific circumstances permitted by the PDPA, such as when the burden of providing the data is disproportionate to the risk to the data subject's privacy, or if the request is frivolous.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">10. Data Subject Rights: Withdrawal of Consent (Opt-Out)<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">10.1 Principle of Choice<\/h3>\r\n <p class=\"hb-privacy-text\">You have the fundamental right to choose whether or not to allow the Processing of your Personal Data, particularly for non-essential functions such as marketing.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">10.2 Withdrawal Mechanism<\/h3>\r\n <p class=\"hb-privacy-text\">You may, at any time, withdraw your consent to the Processing of your Personal Data for any specified purpose(s) by:<\/p>\r\n <ul class=\"hb-privacy-list\">\r\n <li class=\"hb-privacy-list-item\">(a) Clicking the 'unsubscribe' link present in any marketing email; or<\/li>\r\n <li class=\"hb-privacy-list-item\">(b) Submitting a formal, written notice to our Data Protection Officer (Section 20).<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">10.3 Effect of Consent Withdrawal<\/h3>\r\n <p class=\"hb-privacy-text\">The withdrawal of consent will take effect upon receipt and verification of your notice. Please note that this withdrawal does not affect the legality of processing carried out prior to the withdrawal, nor does it affect our continued Processing of data required for legal obligations (e.g., fulfillment of an outstanding order).<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">11. Security and Technical Safeguards<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">11.1 Security Commitment<\/h3>\r\n <p class=\"hb-privacy-text\">We have implemented rigorous administrative, physical, and technical measures to safeguard your Personal Data against unauthorized access, theft, loss, damage, alteration, or misuse.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-security-box\">\r\n <h3 class=\"hb-privacy-subsection-title\">11.2 Technical Measures Include<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(a)<\/span> The use of secure socket layer (SSL) encryption for all data transmission on the Website;<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(b)<\/span> Firewall protection and intrusion detection systems;<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(c)<\/span> Periodic security assessments and penetration testing; and<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(d)<\/span> Secure, access-controlled data storage facilities.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">11.3 Security Limitations and User Responsibility<\/h3>\r\n <p class=\"hb-privacy-text\">While we exert maximum effort to maintain security, you acknowledge that no data transmission or storage system can be guaranteed to be 100% secure. You must also maintain the confidentiality of your account password and notify us immediately of any known or suspected unauthorized use.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">11.4 Data Breach Notification Protocol<\/h3>\r\n <p class=\"hb-privacy-text\">In the event of a data breach posing a real risk of harm, we will promptly contain the incident and, where required, notify the <span class=\"hb-privacy-bold\">Malaysian Personal Data Protection Commissioner<\/span>, the <span class=\"hb-privacy-bold\">Personal Data Protection Commission of Singapore<\/span>, and affected individuals without undue delay.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-warning\">\r\n <h3 class=\"hb-privacy-subsection-title\">11.5 Liability Disclaimer for Security<\/h3>\r\n <p class=\"hb-privacy-text\">While we implement appropriate technical and organizational measures to protect your Personal Data, no electronic storage or transmission method is entirely secure. The Company disclaims all liability for unauthorized access, disclosure, or loss arising from events beyond its reasonable control.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">12. Management of Technical and Usage Data<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">12.1 Purpose of Technical Data Collection<\/h3>\r\n <p class=\"hb-privacy-text\">We collect Technical and Usage Data to improve the functionality and performance of our services. This data assists us in:<\/p>\r\n <ul class=\"hb-privacy-list\">\r\n <li class=\"hb-privacy-list-item\">(a) diagnosing server problems;<\/li>\r\n <li class=\"hb-privacy-list-item\">(b) administering the Website;<\/li>\r\n <li class=\"hb-privacy-list-item\">(c) analyzing customer preferences to optimize refurbished product listings; and<\/li>\r\n <li class=\"hb-privacy-list-item\">(d) ensuring the compatibility of our site across various browsers and devices.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">12.2 Anonymized Data Usage<\/h3>\r\n <p class=\"hb-privacy-text\">To the extent that Technical and Usage Data is aggregated or anonymized and cannot reasonably be used to identify you, it will be treated as non-personal data and may be used freely by us for research and business intelligence.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">12A. Administrative Fees for Requests<\/h3>\r\n <p class=\"hb-privacy-text\">The Company reserves the right to refuse or charge a reasonable administrative fee for data access or correction requests that are manifestly unfounded, repetitive, or excessive, as permitted under Section 30(3) of the PDPA.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">13. Processing for Direct Marketing<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">13.1 Marketing Consent Requirement<\/h3>\r\n <p class=\"hb-privacy-text\">We will only process Personal Data for the purpose of direct marketing (e.g., promotions for e-readers) if you have provided your <span class=\"hb-privacy-bold\">explicit consent<\/span> through a separate, opt-in mechanism.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">13.2 Third-Party Marketing Prohibition<\/h3>\r\n <p class=\"hb-privacy-text\">We will not disclose, or threaten to disclose, Personal Data to a third party for the purpose of direct marketing without obtaining your consent.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">13.3 Free Opt-Out Mechanism<\/h3>\r\n <p class=\"hb-privacy-text\">In every direct marketing communication, we will provide you with a clear, free-of-charge, and easy mechanism to cease or withdraw consent for future communications.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">13A. Legal Disclosure Requirements<\/h3>\r\n <p class=\"hb-privacy-text\">We may disclose Personal Data when required by law, court order, or government regulation. This includes cooperation with enforcement authorities, fraud investigations, or to protect the Company's legal rights.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">14. Detailed Cookie Policy Integration<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">14.1 Cookie Usage Overview<\/h3>\r\n <p class=\"hb-privacy-text\">Our Website utilizes Cookies (small text files placed on your device) to differentiate you from other users and enhance your personalized shopping experience.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-highlight\">\r\n <h3 class=\"hb-privacy-subsection-title\">14.2 Categories of Cookies Used<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(a) Strictly Necessary Cookies:<\/span> Essential for the operation of the e-commerce functionality (e.g., maintaining your shopping cart);<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(b) Analytical\/Performance Cookies:<\/span> Allow us to recognize and count the number of visitors and see how visitors move around our site; and<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(c) Functionality Cookies:<\/span> Used to recognize you when you return to our Website (e.g., remembering login details).<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-warning\">\r\n <h3 class=\"hb-privacy-subsection-title\">14.3 Cross-Border Cookie Data Transfer<\/h3>\r\n <p class=\"hb-privacy-text\">Some analytical cookies (for example, Google Analytics 4 or Meta Pixel) may involve limited cross-border transfer of anonymised Technical Data to servers located in the <span class=\"hb-privacy-bold\">United States or Singapore<\/span>. Such transfers are governed by contractual clauses ensuring protection equivalent to the PDPA requirements.<\/p>\r\n <p class=\"hb-privacy-text\">Full details regarding the types, purposes, and management of Cookies are comprehensively detailed in our separate <span class=\"hb-privacy-bold\">Cookie Policy<\/span>, which is governed by this Privacy Policy. By continuing to use our Website, you consent to the use of Cookies described in that Policy.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">15. Links to External and Third-Party Websites<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">15.1 Third-Party Website Links<\/h3>\r\n <p class=\"hb-privacy-text\">Our service may contain hyperlinks or advertising that leads to websites, products, or services operated by third parties (e.g., the original manufacturer's website, or independent review platforms).<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">15.2 No Control or Responsibility<\/h3>\r\n <p class=\"hb-privacy-text\">Harrington Bookshop exercises no control over, and assumes no responsibility for, the content, security, or privacy practices of any third-party website. The inclusion of a link does not constitute an endorsement.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">15.3 User Caution Advisory<\/h3>\r\n <p class=\"hb-privacy-text\">We strongly advise all users to exercise caution and review the privacy policies of any external website before submitting any Personal Data to them.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">16. Data of Minors and Parental Consent<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">16.1 Age Eligibility Requirement<\/h3>\r\n <p class=\"hb-privacy-text\">Our Website and services are strictly intended for users who are eighteen (18) years of age or older, possessing the legal capacity to enter into binding contracts in Malaysia.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-important\">\r\n <h3 class=\"hb-privacy-subsection-title\">16.2 Mandatory Parental Consent<\/h3>\r\n <p class=\"hb-privacy-text\">If you are under the age of 18, we require that you obtain consent from your parent or legal guardian before submitting any Personal Data.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">16.3 Inadvertent Collection Protocol<\/h3>\r\n <p class=\"hb-privacy-text\">If we become aware that we have inadvertently collected Personal Data from a child under 18 without verifiable parental consent, we will take immediate and reasonable steps to delete or destroy that information.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">17. Exemption from Liability for Third-Party Marketplaces<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">17.1 Independent Platform Acknowledgment<\/h3>\r\n <p class=\"hb-privacy-text\">Customers purchasing our products via authorized marketplaces (Shopee, Lazada, TikTok Shop) acknowledge that those platforms are independent entities with their own privacy policies.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">17.2 Limited Company Responsibility<\/h3>\r\n <p class=\"hb-privacy-text\">While we ensure our data handling processes comply with the PDPA during fulfillment, we are not responsible for the data protection practices, data security failures, or policy enforcement actions taken by the marketplace platform itself.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">18. Amendments and Policy Governance<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">18.1 Right to Modify Policy<\/h3>\r\n <p class=\"hb-privacy-text\">We reserve the unqualified right to review, update, or modify this Privacy Policy at our sole discretion, particularly to remain current with legislative changes under the PDPA.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">18.2 Notification of Material Changes<\/h3>\r\n <p class=\"hb-privacy-text\">Any material changes will be communicated by posting an updated version of the Policy with a revised <span class=\"hb-privacy-bold\">Effective Date<\/span> on our Website. Continued use of our services following such modifications constitutes your acknowledgement and acceptance of the revised terms.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">19. Governing Law and Severability<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">19.1 Applicable Governing Law<\/h3>\r\n <p class=\"hb-privacy-text\">This Privacy Policy shall be governed by and construed exclusively in accordance with the laws of Malaysia, without regard to its conflict of law principles.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">19.2 Severability Clause<\/h3>\r\n <p class=\"hb-privacy-text\">Should any provision of this Policy be deemed invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">19.3 Mediation Before Litigation<\/h3>\r\n <p class=\"hb-privacy-text\">Any disputes relating to this Privacy Policy shall first be submitted for mediation at the Asian International Arbitration Centre (AIAC) in Kuala Lumpur before court proceedings.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">20. Contact Information and Data Protection Officer<\/h2>\r\n <div class=\"hb-privacy-contact-box\">\r\n <div class=\"hb-privacy-contact-title\">Contact Our Data Protection Officer<\/div>\r\n <p class=\"hb-privacy-text\">For any inquiries, requests for access or correction, complaints, or legal notices concerning this Privacy Policy or the Processing of your Personal Data, please contact our designated Data Protection Officer:<\/p>\r\n <div style=\"text-align: left; margin-top: 20px;\">\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">HARRINGTON BOOKSHOP SDN. BHD.<\/span><br>\r\n <span class=\"hb-privacy-bold\">Attention:<\/span> Data Protection Officer<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">Email:<\/span> harringtonbookshop@gmail.com<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">Registered Office:<\/span><br>\r\n A-3-3, Plaza Bukit Jalil (Aurora Place)<br>\r\n No. 1, Persiaran Bukit Jalil 1<br>\r\n Bandar Bukit Jalil<br>\r\n 57000 Kuala Lumpur<br>\r\n W.P. Kuala Lumpur, Malaysia<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">21. Precedence and Updates<\/h2>\r\n <div class=\"hb-privacy-info\">\r\n <p class=\"hb-privacy-text\">In the event of inconsistency between this Privacy Policy and the Terms & Conditions of Sale and Use, the stricter consumer-protection clause shall prevail. The Company reserves the right to amend this Policy at any time, with updates effective upon publication on our Website.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-company-info\">\r\n <div class=\"hb-privacy-company-name\">HARRINGTON BOOKSHOP SDN. BHD.<\/div>\r\n <div class=\"hb-privacy-company-details\">\r\n <strong>Company Registration No.:<\/strong> 202501013611 (1615025-A)<br>\r\n <strong>Incorporated on:<\/strong> 28 March 2025 under the Companies Act 2016 (Malaysia)<br>\r\n <strong>Registered Office:<\/strong> A-3-3, Plaza Bukit Jalil (Aurora Place), No. 1, Persiaran Bukit Jalil 1, Bandar Bukit Jalil, 57000 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-copyright\">\r\n <strong>End of Privacy Policy<\/strong><br>\r\n \u00a9 2025-2026 Harrington Bookshop Sdn. Bhd. All Rights Reserved.<br>\r\n Committed to Protecting Your Personal Data in Accordance with PDPA 2010 (Malaysia) and PDPA 2012 (Singapore)\r\n <\/div>\r\n <\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy – Harrington Bookshop Privacy Policy Comprehensive Data Protection and Privacy Guidelines Company No: 202501013611 \/ 1615025-AEffective Date: 10th<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1910","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/pages\/1910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/comments?post=1910"}],"version-history":[{"count":10,"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/pages\/1910\/revisions"}],"predecessor-version":[{"id":2119,"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/pages\/1910\/revisions\/2119"}],"wp:attachment":[{"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/media?parent=1910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n Privacy Policy - Harrington Bookshop<\/title>\r\n <style>\r\n .hb-privacy-container {\r\n max-width: 900px;\r\n margin: 0 auto;\r\n padding: 40px 20px;\r\n font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;\r\n line-height: 1.6;\r\n color: #333;\r\n background: #fff;\r\n }\r\n .hb-privacy-header {\r\n text-align: center;\r\n margin-bottom: 50px;\r\n padding-bottom: 30px;\r\n border-bottom: 3px solid #2c5aa0;\r\n }\r\n .hb-privacy-title {\r\n font-size: 2.5rem;\r\n font-weight: 700;\r\n color: #2c5aa0;\r\n margin: 0 0 10px 0;\r\n text-transform: uppercase;\r\n letter-spacing: 1px;\r\n }\r\n .hb-privacy-subtitle {\r\n font-size: 1.1rem;\r\n color: #666;\r\n margin: 0;\r\n font-weight: 400;\r\n }\r\n .hb-privacy-effective {\r\n font-size: 0.95rem;\r\n color: #888;\r\n margin-top: 10px;\r\n }\r\n .hb-privacy-section {\r\n margin-bottom: 45px;\r\n }\r\n .hb-privacy-section-title {\r\n font-size: 1.4rem;\r\n font-weight: 600;\r\n color: #2c5aa0;\r\n margin: 0 0 20px 0;\r\n padding: 15px 0;\r\n border-bottom: 2px solid #e9ecef;\r\n text-transform: uppercase;\r\n letter-spacing: 0.5px;\r\n }\r\n .hb-privacy-subsection {\r\n margin-bottom: 25px;\r\n }\r\n .hb-privacy-subsection-title {\r\n font-size: 1.05rem;\r\n font-weight: 600;\r\n color: #495057;\r\n margin: 0 0 12px 0;\r\n }\r\n .hb-privacy-text {\r\n margin-bottom: 15px;\r\n text-align: justify;\r\n font-size: 0.95rem;\r\n }\r\n .hb-privacy-highlight {\r\n background-color: #f8f9fa;\r\n padding: 20px;\r\n border-left: 4px solid #2c5aa0;\r\n margin: 20px 0;\r\n border-radius: 0 6px 6px 0;\r\n }\r\n .hb-privacy-info {\r\n background-color: #cce7ff;\r\n border: 1px solid #99d6ff;\r\n border-left: 4px solid #0066cc;\r\n padding: 15px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 20px 0;\r\n }\r\n .hb-privacy-warning {\r\n background-color: #fff3cd;\r\n border: 1px solid #ffeaa7;\r\n border-left: 4px solid #ffc107;\r\n padding: 15px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 20px 0;\r\n }\r\n .hb-privacy-important {\r\n background-color: #f8d7da;\r\n border: 1px solid #f5c6cb;\r\n border-left: 4px solid #dc3545;\r\n padding: 15px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 20px 0;\r\n }\r\n .hb-privacy-list {\r\n margin: 15px 0;\r\n padding-left: 0;\r\n list-style: none;\r\n }\r\n .hb-privacy-list-item {\r\n margin: 8px 0;\r\n padding-left: 25px;\r\n position: relative;\r\n }\r\n .hb-privacy-list-item::before {\r\n content: \"\u2022\";\r\n color: #2c5aa0;\r\n font-weight: bold;\r\n position: absolute;\r\n left: 0;\r\n top: 0;\r\n }\r\n .hb-privacy-classification {\r\n background-color: #e8f5e8;\r\n padding: 15px 20px;\r\n border-radius: 6px;\r\n margin: 15px 0;\r\n border: 1px solid #c3e6c3;\r\n }\r\n .hb-privacy-classification-item {\r\n margin: 8px 0;\r\n padding-left: 25px;\r\n position: relative;\r\n font-weight: 500;\r\n }\r\n .hb-privacy-classification-item::before {\r\n content: \"\u2713\";\r\n color: #28a745;\r\n font-weight: bold;\r\n position: absolute;\r\n left: 0;\r\n top: 0;\r\n }\r\n .hb-privacy-rights-box {\r\n background-color: #f3e5f5;\r\n border: 1px solid #e1bee7;\r\n border-left: 4px solid #9c27b0;\r\n padding: 20px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 20px 0;\r\n }\r\n .hb-privacy-security-box {\r\n background-color: #e3f2fd;\r\n border: 1px solid #bbdefb;\r\n border-left: 4px solid #2196f3;\r\n padding: 20px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 20px 0;\r\n }\r\n .hb-privacy-contact-box {\r\n background-color: #e8f5e8;\r\n border: 1px solid #c8e6c8;\r\n border-left: 4px solid #4caf50;\r\n padding: 25px;\r\n border-radius: 0 6px 6px 0;\r\n margin: 30px 0;\r\n }\r\n .hb-privacy-contact-title {\r\n font-weight: 600;\r\n color: #2e7d32;\r\n margin-bottom: 15px;\r\n font-size: 1.1rem;\r\n }\r\n .hb-privacy-company-info {\r\n background-color: #f8f9fa;\r\n padding: 30px;\r\n border-radius: 8px;\r\n margin-top: 50px;\r\n text-align: center;\r\n border: 1px solid #e9ecef;\r\n }\r\n .hb-privacy-company-name {\r\n font-size: 1.3rem;\r\n font-weight: 700;\r\n color: #2c5aa0;\r\n margin-bottom: 15px;\r\n }\r\n .hb-privacy-company-details {\r\n font-size: 0.9rem;\r\n color: #666;\r\n line-height: 1.5;\r\n }\r\n .hb-privacy-bold {\r\n font-weight: 600;\r\n color: #2c5aa0;\r\n }\r\n .hb-privacy-copyright {\r\n text-align: center;\r\n margin-top: 40px;\r\n padding: 20px;\r\n background-color: #e9ecef;\r\n border-radius: 6px;\r\n font-size: 0.9rem;\r\n color: #6c757d;\r\n }\r\n @media (max-width: 768px) {\r\n .hb-privacy-container { padding: 20px 15px; }\r\n .hb-privacy-title { font-size: 2rem; }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n <div class=\"hb-privacy-container\">\r\n <div class=\"hb-privacy-header\">\r\n <h1 class=\"hb-privacy-title\">Privacy Policy<\/h1>\r\n <p class=\"hb-privacy-subtitle\">Comprehensive Data Protection and Privacy Guidelines<\/p>\r\n <p class=\"hb-privacy-effective\">Company No: 202501013611 \/ 1615025-A<br>Effective Date: 10th October 2025<\/p>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">1. Introduction<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">1.1 Scope and Application<\/h3>\r\n <p class=\"hb-privacy-text\">This Privacy Policy details the practices of <span class=\"hb-privacy-bold\">HARRINGTON BOOKSHOP SDN. BHD.<\/span>, its affiliates, and related corporate bodies (\"Harrington Bookshop,\" \"we,\" \"us,\" or \"our\") concerning the collection, usage, disclosure, retention, and protection of <span class=\"hb-privacy-bold\">Personal Data<\/span>. This document applies universally to all individuals (\"you\" or \"Customer\") who engage with our services, whether through our official Website www.harringtonbookshop.com, authorized third-party marketplaces (including Shopee, Lazada, and TikTok Shop), or via direct correspondence.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">1.2 Regulatory Compliance<\/h3>\r\n <p class=\"hb-privacy-text\">We are committed to complying with the <span class=\"hb-privacy-bold\">Personal Data Protection Act 2010 (PDPA Malaysia)<\/span> and the <span class=\"hb-privacy-bold\">Personal Data Protection Act 2012 (PDPA Singapore)<\/span>, together with any subsidiary regulations, standards, and guidelines issued by the respective data-protection authorities.<\/p>\r\n <p class=\"hb-privacy-text\">This Policy also anticipates alignment with comparable data-protection frameworks in other <span class=\"hb-privacy-bold\">Southeast Asian jurisdictions<\/span> where we may later operate or deliver goods.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">1.3 Informed Consent<\/h3>\r\n <p class=\"hb-privacy-text\">By accessing or transacting with Harrington Bookshop, you acknowledge and confirm that you have been notified of, and you provide your informed, explicit, and unambiguous consent to, the Processing of your Personal Data as set forth herein.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">2. Definition and Classification of Personal Data<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">2.1 Definition of Personal Data<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">Personal Data<\/span> is defined as any information that relates directly or indirectly to an individual, from which the identity of the individual is apparent or can be reasonably and directly ascertained. This includes, but is not limited to, data capable of being processed electronically and retained in our records.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">2.2 Data Classification Categories<\/h3>\r\n <p class=\"hb-privacy-text\">We classify Personal Data into specific categories to ensure proper handling:<\/p>\r\n <div class=\"hb-privacy-classification\">\r\n <div class=\"hb-privacy-classification-item\"><span class=\"hb-privacy-bold\">(a) Identity Data<\/span> (name, NRIC\/passport, date of birth)<\/div>\r\n <div class=\"hb-privacy-classification-item\"><span class=\"hb-privacy-bold\">(b) Contact Data<\/span> (physical address, email, phone number)<\/div>\r\n <div class=\"hb-privacy-classification-item\"><span class=\"hb-privacy-bold\">(c) Transactional Data<\/span> (purchase details, payment receipts, bank details)<\/div>\r\n <div class=\"hb-privacy-classification-item\"><span class=\"hb-privacy-bold\">(d) Technical and Usage Data<\/span> (IP addresses, browsing activity, device information)<\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"hb-privacy-warning\">\r\n <h3 class=\"hb-privacy-subsection-title\">2.3 Sensitive Personal Data<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">Sensitive Personal Data<\/span>, which includes information regarding an individual's physical or mental health, political opinions, religious beliefs, or commission of offenses, is not routinely collected by us. If such data is ever required, we will seek separate, specific, and explicit consent for its Processing.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">2.4 Technical and Behavioural Data<\/h3>\r\n <p class=\"hb-privacy-text\">We may also collect limited technical and behavioural data (such as device type, IP address, and browsing interactions) through cookies or analytics tools, solely to improve our Website's functionality and user experience.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">3. Detailed Mechanism of Data Collection<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">3.1 Data Provided Directly by You<\/h3>\r\n <p class=\"hb-privacy-text\">We collect data when you actively and voluntarily engage with our platforms. This includes, but is not limited to, when you:<\/p>\r\n <ul class=\"hb-privacy-list\">\r\n <li class=\"hb-privacy-list-item\">(a) Register an account on our Website;<\/li>\r\n <li class=\"hb-privacy-list-item\">(b) Place an order for new or refurbished electronic devices;<\/li>\r\n <li class=\"hb-privacy-list-item\">(c) Subscribe to our newsletter or promotional mailing lists;<\/li>\r\n <li class=\"hb-privacy-list-item\">(d) Complete online forms for customer support, warranty claims, or product reviews; or<\/li>\r\n <li class=\"hb-privacy-list-item\">(e) Communicate with us via email, telephone, or social media messaging.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">3.2 Data Collected Automatically<\/h3>\r\n <p class=\"hb-privacy-text\">As you interact with our Website, we automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns. This data is collected using server logs, <span class=\"hb-privacy-bold\">Cookies<\/span>, and other tracking mechanisms, which helps us secure and improve the platform.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">3.3 Data from Third-Party Sources<\/h3>\r\n <p class=\"hb-privacy-text\">We receive limited Personal Data from third-party marketplace platforms such as Shopee, Lazada, and TikTok Shop, as well as payment processors (e.g., Razorpay) and analytics or logistics partners. Only the data strictly necessary to fulfil your transaction\u2014typically your name, contact details, delivery address, and transaction reference\u2014is imported to our systems. These marketplaces remain independent data controllers for information they collect directly from you; their privacy practices are governed by their own published policies.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">3A. Legal Basis and Consent<\/h3>\r\n <p class=\"hb-privacy-text\">By using our Website, placing an order, or subscribing to our newsletter, you consent to the collection and processing of your Personal Data as described herein. Where consent is required for marketing communications, you may withdraw it at any time by emailing harringtonbookshop@gmail.com or using the unsubscribe link provided in our emails.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">4. Legal Basis and Specific Purposes for Processing<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">4.1 Legal Bases for Processing<\/h3>\r\n <p class=\"hb-privacy-text\">Our Processing of Personal Data is underpinned by legitimate legal bases as required by the PDPA:<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-highlight\">\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(a) Consent:<\/span> Your explicit agreement to specific processing activities, particularly marketing;<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(b) Contractual Necessity:<\/span> Processing essential for the performance of a contract of sale with you (e.g., delivery);<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(c) Legal Obligation:<\/span> Processing required to comply with Malaysian laws (e.g., tax documentation); and<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(d) Legitimate Interests:<\/span> Processing required to safeguard our business interests (e.g., fraud prevention, business analysis).<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">4.2 Specific Purposes for Processing<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Order and Logistics Management:<\/span> Essential for processing your purchase, validating payment, packaging, generating shipping labels, and tracking product delivery.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Post-Sale Services:<\/span> Managing the lifecycle of your product, including honoring the <span class=\"hb-privacy-bold\">3-month limited warranty<\/span> for refurbished items and processing returns or refunds under our stated Policies.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 System Integrity and Security:<\/span> Monitoring Website traffic, identifying security vulnerabilities, and protecting against cyber threats or fraudulent activities.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Financial Reporting:<\/span> Maintaining comprehensive business, accounting, and tax records as required by the Companies Act 2016 and tax regulations.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">5. Data Integrity and The Principle of Minimisation<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">5.1 Data Accuracy Standards<\/h3>\r\n <p class=\"hb-privacy-text\">We implement all reasonable practical steps to ensure that the Personal Data we hold is accurate, complete, not misleading, and up-to-date, particularly before it is used for decision-making purposes or disclosed to a third party.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">5.2 Data Minimisation Principle<\/h3>\r\n <p class=\"hb-privacy-text\">In accordance with the principle of data minimisation, we limit the collection of Personal Data to only that which is strictly necessary and relevant for the defined purposes stated in Section 4. We do not engage in the collection of excessive or irrelevant data.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">5.3 Customer Data Responsibility<\/h3>\r\n <p class=\"hb-privacy-text\">You bear the primary responsibility for ensuring that any data you directly provide to us (e.g., during account registration or checkout) is accurate and complete, and you must promptly inform us of any changes to your Contact Data or Identity Data.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-important\">\r\n <h3 class=\"hb-privacy-subsection-title\">5.4 Customer Liability and Indemnity<\/h3>\r\n <p class=\"hb-privacy-text\">You are responsible for ensuring that all Personal Data provided to the Company is accurate and up to date. The Company shall not be liable for any loss arising from incorrect or unauthorized information supplied by you. You agree to indemnify and hold the Company harmless from any claims resulting from such misuse.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">6. Retention of Personal Data<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">6.1 Retention Duration Principle<\/h3>\r\n <p class=\"hb-privacy-text\">We will only retain your Personal Data for the duration necessary to fulfill the stated purposes of collection, or as mandated by statutory, legal, or regulatory requirements in Malaysia.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">6.2 Retention Criteria<\/h3>\r\n <p class=\"hb-privacy-text\">The length of the retention period is determined by several factors, including:<\/p>\r\n <ul class=\"hb-privacy-list\">\r\n <li class=\"hb-privacy-list-item\">(a) The duration of our contractual relationship with you;<\/li>\r\n <li class=\"hb-privacy-list-item\">(b) The existence of ongoing legal or warranty claims;<\/li>\r\n <li class=\"hb-privacy-list-item\">(c) Mandatory record-keeping periods prescribed by tax or consumer protection laws; and<\/li>\r\n <li class=\"hb-privacy-list-item\">(d) The necessity of the data for effective fraud detection.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">6.3 Secure Deletion Process<\/h3>\r\n <p class=\"hb-privacy-text\">Once the retention period expires, we are committed to promptly and securely deleting, destroying, or anonymizing the Personal Data to prevent any further identification or unauthorized use.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">6.4 Specific Retention Timeline<\/h3>\r\n <p class=\"hb-privacy-text\">We retain customer records for up to <span class=\"hb-privacy-bold\">seven (7) years<\/span> from the last transaction date or as required by accounting, taxation, or warranty obligations. Thereafter, data will be anonymized or securely deleted.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">7. Disclosure to Third Parties<\/h2>\r\n <div class=\"hb-privacy-highlight\">\r\n <p class=\"hb-privacy-text\">We may disclose Personal Data only to trusted partners essential to the sale, payment, or delivery of products. Each partner is bound by written terms ensuring PDPA-equivalent protection.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">7.1 Disclosure Guarantee<\/h3>\r\n <p class=\"hb-privacy-text\">We guarantee that your Personal Data will only be disclosed to third parties under explicit conditions that strictly adhere to the PDPA, and primarily for the efficient performance of the contract of sale.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">7.2 Categories of Third-Party Disclosure<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Logistics and Shipping Agents:<\/span> To courier and postal services for the execution of delivery.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 External Data Processors:<\/span> Cloud storage providers, IT maintenance contractors, and customer relationship management (CRM) software providers who process data strictly on our instructions.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Financial and Payment Institutions:<\/span> Banks, credit card companies, and payment gateways (e.g., Razorpay) for transaction authorization, processing, and anti-money laundering compliance.<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">\u2022 Auditors and Legal Consultants:<\/span> To professional services firms for the purposes of statutory audit, due diligence, or obtaining legal advice.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">7.3 Third-Party Service Provider Obligations<\/h3>\r\n <p class=\"hb-privacy-text\">We require all third-party service providers to respect the security of your Personal Data and to treat it in accordance with the law, forbidding them from using your Personal Data for their own independent purposes.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-warning\">\r\n <h3 class=\"hb-privacy-subsection-title\">7.4 Third-Party Platform Limitations<\/h3>\r\n <p class=\"hb-privacy-text\">While we verify PDPA compliance, the Company is not responsible for data breaches or security incidents occurring on third-party platforms outside our control.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">8. Cross-Border Data Transfer Protocol<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">8.1 Primary Storage Location<\/h3>\r\n <p class=\"hb-privacy-text\">As a Malaysian company, we prioritize the storage and Processing of Personal Data within Malaysia.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">8.2 Regional Transfer Conditions<\/h3>\r\n <p class=\"hb-privacy-text\">Because we operate in both Malaysia and Singapore and may expand regionally, your Personal Data may be transferred across borders within Southeast Asia for order fulfilment, hosting, or customer-service purposes.<\/p>\r\n <p class=\"hb-privacy-text\">Transfers will occur only where (a) the receiving country has data-protection laws substantially similar to Malaysia's or Singapore's PDPA; or (b) appropriate contractual safeguards are in place; or (c) you have expressly consented to the transfer.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">8.3 Transfer Examples and Safeguards<\/h3>\r\n <p class=\"hb-privacy-text\">Examples include storage on regional cloud servers and logistics data shared with shipping agents operating in Singapore, Thailand, or Indonesia. All such transfers are handled under strict confidentiality and security protocols.<\/p>\r\n <p class=\"hb-privacy-text\">Where such a cross-border transfer occurs, Harrington Bookshop undertakes to implement appropriate safeguards, such as contractual clauses, to ensure the continued protection and integrity of the Personal Data post-transfer.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">8.4 PDPA Compliance Standards<\/h3>\r\n <p class=\"hb-privacy-text\">All cross-border data transfers are conducted in compliance with Section 129(1) of the PDPA 2010 and equivalent safeguards under Singapore's PDPA to ensure comparable levels of protection.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">9. Data Subject Rights: Access and Correction<\/h2>\r\n <div class=\"hb-privacy-rights-box\">\r\n <h3 class=\"hb-privacy-subsection-title\">9.1 Right to Access<\/h3>\r\n <p class=\"hb-privacy-text\">You are entitled to request confirmation from us as to whether your Personal Data is being Processed and, if so, to gain access to that data, subject to any prescribed fees under the PDPA.<\/p>\r\n <h3 class=\"hb-privacy-subsection-title\">9.2 Right to Correction<\/h3>\r\n <p class=\"hb-privacy-text\">You have the right to require us to correct any Personal Data that is inaccurate, incomplete, or misleading. This right is critical to maintaining data integrity (Section 5).<\/p>\r\n <h3 class=\"hb-privacy-subsection-title\">9.3 Circumstances for Request Refusal<\/h3>\r\n <p class=\"hb-privacy-text\">We may refuse to comply with an access or correction request under specific circumstances permitted by the PDPA, such as when the burden of providing the data is disproportionate to the risk to the data subject's privacy, or if the request is frivolous.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">10. Data Subject Rights: Withdrawal of Consent (Opt-Out)<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">10.1 Principle of Choice<\/h3>\r\n <p class=\"hb-privacy-text\">You have the fundamental right to choose whether or not to allow the Processing of your Personal Data, particularly for non-essential functions such as marketing.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">10.2 Withdrawal Mechanism<\/h3>\r\n <p class=\"hb-privacy-text\">You may, at any time, withdraw your consent to the Processing of your Personal Data for any specified purpose(s) by:<\/p>\r\n <ul class=\"hb-privacy-list\">\r\n <li class=\"hb-privacy-list-item\">(a) Clicking the 'unsubscribe' link present in any marketing email; or<\/li>\r\n <li class=\"hb-privacy-list-item\">(b) Submitting a formal, written notice to our Data Protection Officer (Section 20).<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">10.3 Effect of Consent Withdrawal<\/h3>\r\n <p class=\"hb-privacy-text\">The withdrawal of consent will take effect upon receipt and verification of your notice. Please note that this withdrawal does not affect the legality of processing carried out prior to the withdrawal, nor does it affect our continued Processing of data required for legal obligations (e.g., fulfillment of an outstanding order).<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">11. Security and Technical Safeguards<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">11.1 Security Commitment<\/h3>\r\n <p class=\"hb-privacy-text\">We have implemented rigorous administrative, physical, and technical measures to safeguard your Personal Data against unauthorized access, theft, loss, damage, alteration, or misuse.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-security-box\">\r\n <h3 class=\"hb-privacy-subsection-title\">11.2 Technical Measures Include<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(a)<\/span> The use of secure socket layer (SSL) encryption for all data transmission on the Website;<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(b)<\/span> Firewall protection and intrusion detection systems;<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(c)<\/span> Periodic security assessments and penetration testing; and<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(d)<\/span> Secure, access-controlled data storage facilities.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">11.3 Security Limitations and User Responsibility<\/h3>\r\n <p class=\"hb-privacy-text\">While we exert maximum effort to maintain security, you acknowledge that no data transmission or storage system can be guaranteed to be 100% secure. You must also maintain the confidentiality of your account password and notify us immediately of any known or suspected unauthorized use.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">11.4 Data Breach Notification Protocol<\/h3>\r\n <p class=\"hb-privacy-text\">In the event of a data breach posing a real risk of harm, we will promptly contain the incident and, where required, notify the <span class=\"hb-privacy-bold\">Malaysian Personal Data Protection Commissioner<\/span>, the <span class=\"hb-privacy-bold\">Personal Data Protection Commission of Singapore<\/span>, and affected individuals without undue delay.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-warning\">\r\n <h3 class=\"hb-privacy-subsection-title\">11.5 Liability Disclaimer for Security<\/h3>\r\n <p class=\"hb-privacy-text\">While we implement appropriate technical and organizational measures to protect your Personal Data, no electronic storage or transmission method is entirely secure. The Company disclaims all liability for unauthorized access, disclosure, or loss arising from events beyond its reasonable control.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">12. Management of Technical and Usage Data<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">12.1 Purpose of Technical Data Collection<\/h3>\r\n <p class=\"hb-privacy-text\">We collect Technical and Usage Data to improve the functionality and performance of our services. This data assists us in:<\/p>\r\n <ul class=\"hb-privacy-list\">\r\n <li class=\"hb-privacy-list-item\">(a) diagnosing server problems;<\/li>\r\n <li class=\"hb-privacy-list-item\">(b) administering the Website;<\/li>\r\n <li class=\"hb-privacy-list-item\">(c) analyzing customer preferences to optimize refurbished product listings; and<\/li>\r\n <li class=\"hb-privacy-list-item\">(d) ensuring the compatibility of our site across various browsers and devices.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">12.2 Anonymized Data Usage<\/h3>\r\n <p class=\"hb-privacy-text\">To the extent that Technical and Usage Data is aggregated or anonymized and cannot reasonably be used to identify you, it will be treated as non-personal data and may be used freely by us for research and business intelligence.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">12A. Administrative Fees for Requests<\/h3>\r\n <p class=\"hb-privacy-text\">The Company reserves the right to refuse or charge a reasonable administrative fee for data access or correction requests that are manifestly unfounded, repetitive, or excessive, as permitted under Section 30(3) of the PDPA.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">13. Processing for Direct Marketing<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">13.1 Marketing Consent Requirement<\/h3>\r\n <p class=\"hb-privacy-text\">We will only process Personal Data for the purpose of direct marketing (e.g., promotions for e-readers) if you have provided your <span class=\"hb-privacy-bold\">explicit consent<\/span> through a separate, opt-in mechanism.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">13.2 Third-Party Marketing Prohibition<\/h3>\r\n <p class=\"hb-privacy-text\">We will not disclose, or threaten to disclose, Personal Data to a third party for the purpose of direct marketing without obtaining your consent.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">13.3 Free Opt-Out Mechanism<\/h3>\r\n <p class=\"hb-privacy-text\">In every direct marketing communication, we will provide you with a clear, free-of-charge, and easy mechanism to cease or withdraw consent for future communications.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-info\">\r\n <h3 class=\"hb-privacy-subsection-title\">13A. Legal Disclosure Requirements<\/h3>\r\n <p class=\"hb-privacy-text\">We may disclose Personal Data when required by law, court order, or government regulation. This includes cooperation with enforcement authorities, fraud investigations, or to protect the Company's legal rights.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">14. Detailed Cookie Policy Integration<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">14.1 Cookie Usage Overview<\/h3>\r\n <p class=\"hb-privacy-text\">Our Website utilizes Cookies (small text files placed on your device) to differentiate you from other users and enhance your personalized shopping experience.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-highlight\">\r\n <h3 class=\"hb-privacy-subsection-title\">14.2 Categories of Cookies Used<\/h3>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(a) Strictly Necessary Cookies:<\/span> Essential for the operation of the e-commerce functionality (e.g., maintaining your shopping cart);<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(b) Analytical\/Performance Cookies:<\/span> Allow us to recognize and count the number of visitors and see how visitors move around our site; and<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">(c) Functionality Cookies:<\/span> Used to recognize you when you return to our Website (e.g., remembering login details).<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-warning\">\r\n <h3 class=\"hb-privacy-subsection-title\">14.3 Cross-Border Cookie Data Transfer<\/h3>\r\n <p class=\"hb-privacy-text\">Some analytical cookies (for example, Google Analytics 4 or Meta Pixel) may involve limited cross-border transfer of anonymised Technical Data to servers located in the <span class=\"hb-privacy-bold\">United States or Singapore<\/span>. Such transfers are governed by contractual clauses ensuring protection equivalent to the PDPA requirements.<\/p>\r\n <p class=\"hb-privacy-text\">Full details regarding the types, purposes, and management of Cookies are comprehensively detailed in our separate <span class=\"hb-privacy-bold\">Cookie Policy<\/span>, which is governed by this Privacy Policy. By continuing to use our Website, you consent to the use of Cookies described in that Policy.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">15. Links to External and Third-Party Websites<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">15.1 Third-Party Website Links<\/h3>\r\n <p class=\"hb-privacy-text\">Our service may contain hyperlinks or advertising that leads to websites, products, or services operated by third parties (e.g., the original manufacturer's website, or independent review platforms).<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">15.2 No Control or Responsibility<\/h3>\r\n <p class=\"hb-privacy-text\">Harrington Bookshop exercises no control over, and assumes no responsibility for, the content, security, or privacy practices of any third-party website. The inclusion of a link does not constitute an endorsement.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">15.3 User Caution Advisory<\/h3>\r\n <p class=\"hb-privacy-text\">We strongly advise all users to exercise caution and review the privacy policies of any external website before submitting any Personal Data to them.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">16. Data of Minors and Parental Consent<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">16.1 Age Eligibility Requirement<\/h3>\r\n <p class=\"hb-privacy-text\">Our Website and services are strictly intended for users who are eighteen (18) years of age or older, possessing the legal capacity to enter into binding contracts in Malaysia.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-important\">\r\n <h3 class=\"hb-privacy-subsection-title\">16.2 Mandatory Parental Consent<\/h3>\r\n <p class=\"hb-privacy-text\">If you are under the age of 18, we require that you obtain consent from your parent or legal guardian before submitting any Personal Data.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">16.3 Inadvertent Collection Protocol<\/h3>\r\n <p class=\"hb-privacy-text\">If we become aware that we have inadvertently collected Personal Data from a child under 18 without verifiable parental consent, we will take immediate and reasonable steps to delete or destroy that information.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">17. Exemption from Liability for Third-Party Marketplaces<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">17.1 Independent Platform Acknowledgment<\/h3>\r\n <p class=\"hb-privacy-text\">Customers purchasing our products via authorized marketplaces (Shopee, Lazada, TikTok Shop) acknowledge that those platforms are independent entities with their own privacy policies.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">17.2 Limited Company Responsibility<\/h3>\r\n <p class=\"hb-privacy-text\">While we ensure our data handling processes comply with the PDPA during fulfillment, we are not responsible for the data protection practices, data security failures, or policy enforcement actions taken by the marketplace platform itself.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">18. Amendments and Policy Governance<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">18.1 Right to Modify Policy<\/h3>\r\n <p class=\"hb-privacy-text\">We reserve the unqualified right to review, update, or modify this Privacy Policy at our sole discretion, particularly to remain current with legislative changes under the PDPA.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">18.2 Notification of Material Changes<\/h3>\r\n <p class=\"hb-privacy-text\">Any material changes will be communicated by posting an updated version of the Policy with a revised <span class=\"hb-privacy-bold\">Effective Date<\/span> on our Website. Continued use of our services following such modifications constitutes your acknowledgement and acceptance of the revised terms.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">19. Governing Law and Severability<\/h2>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">19.1 Applicable Governing Law<\/h3>\r\n <p class=\"hb-privacy-text\">This Privacy Policy shall be governed by and construed exclusively in accordance with the laws of Malaysia, without regard to its conflict of law principles.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">19.2 Severability Clause<\/h3>\r\n <p class=\"hb-privacy-text\">Should any provision of this Policy be deemed invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.<\/p>\r\n <\/div>\r\n <div class=\"hb-privacy-subsection\">\r\n <h3 class=\"hb-privacy-subsection-title\">19.3 Mediation Before Litigation<\/h3>\r\n <p class=\"hb-privacy-text\">Any disputes relating to this Privacy Policy shall first be submitted for mediation at the Asian International Arbitration Centre (AIAC) in Kuala Lumpur before court proceedings.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">20. Contact Information and Data Protection Officer<\/h2>\r\n <div class=\"hb-privacy-contact-box\">\r\n <div class=\"hb-privacy-contact-title\">Contact Our Data Protection Officer<\/div>\r\n <p class=\"hb-privacy-text\">For any inquiries, requests for access or correction, complaints, or legal notices concerning this Privacy Policy or the Processing of your Personal Data, please contact our designated Data Protection Officer:<\/p>\r\n <div style=\"text-align: left; margin-top: 20px;\">\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">HARRINGTON BOOKSHOP SDN. BHD.<\/span><br>\r\n <span class=\"hb-privacy-bold\">Attention:<\/span> Data Protection Officer<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">Email:<\/span> harringtonbookshop@gmail.com<\/p>\r\n <p class=\"hb-privacy-text\"><span class=\"hb-privacy-bold\">Registered Office:<\/span><br>\r\n A-3-3, Plaza Bukit Jalil (Aurora Place)<br>\r\n No. 1, Persiaran Bukit Jalil 1<br>\r\n Bandar Bukit Jalil<br>\r\n 57000 Kuala Lumpur<br>\r\n W.P. Kuala Lumpur, Malaysia<\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-section\">\r\n <h2 class=\"hb-privacy-section-title\">21. Precedence and Updates<\/h2>\r\n <div class=\"hb-privacy-info\">\r\n <p class=\"hb-privacy-text\">In the event of inconsistency between this Privacy Policy and the Terms & Conditions of Sale and Use, the stricter consumer-protection clause shall prevail. The Company reserves the right to amend this Policy at any time, with updates effective upon publication on our Website.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-company-info\">\r\n <div class=\"hb-privacy-company-name\">HARRINGTON BOOKSHOP SDN. BHD.<\/div>\r\n <div class=\"hb-privacy-company-details\">\r\n <strong>Company Registration No.:<\/strong> 202501013611 (1615025-A)<br>\r\n <strong>Incorporated on:<\/strong> 28 March 2025 under the Companies Act 2016 (Malaysia)<br>\r\n <strong>Registered Office:<\/strong> A-3-3, Plaza Bukit Jalil (Aurora Place), No. 1, Persiaran Bukit Jalil 1, Bandar Bukit Jalil, 57000 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"hb-privacy-copyright\">\r\n <strong>End of Privacy Policy<\/strong><br>\r\n \u00a9 2025-2026 Harrington Bookshop Sdn. Bhd. All Rights Reserved.<br>\r\n Committed to Protecting Your Personal Data in Accordance with PDPA 2010 (Malaysia) and PDPA 2012 (Singapore)\r\n <\/div>\r\n <\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy – Harrington Bookshop Privacy Policy Comprehensive Data Protection and Privacy Guidelines Company No: 202501013611 \/ 1615025-AEffective Date: 10th<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1910","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/pages\/1910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/comments?post=1910"}],"version-history":[{"count":10,"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/pages\/1910\/revisions"}],"predecessor-version":[{"id":2119,"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/pages\/1910\/revisions\/2119"}],"wp:attachment":[{"href":"https:\/\/harringtonbookshop.com\/ms\/wp-json\/wp\/v2\/media?parent=1910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}